Warehouse Worker (EFHP)

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!

Sounds pretty great, doesn’t it? It is! 

House of Friendship’s Emergency Food Hamper Program walks with our community to prevent and reduce the impacts of poverty, hunger and isolation in Waterloo Region, to contribute to a healthy, resilient community where all can belong and thrive. This position will organize the ordering, shipping and receiving of food supplies for the Emergency Hood Hamper program as well as picking up and delivering food donations.

This is a contract position, from approximately July 20, 2026 to July 16, 2027. This is a full-time position offering 37.5 hours per week. Schedule is Monday to Friday, 8:30am to 4:30pm. Valid G class driver’s license required; frequent travel throughout Waterloo Region and other townships.

Key Responsibilities:

• Organize and monitor the work of volunteers in assisting with warehouse tasks 

• Receive, sort, organize and store food and non-food items 

• Monitor food inventory and prepare food orders 

• Occasionally assist with driving, deliveries or picking up donations in the absence of the main driver

• Responsible for maintenance of program vehicles 

• Load & unload food trucks by operating the forklift 

• Co-ordinate food distribution tasks in consultation with program supervisor and program guidelines 

• Maintain warehouse flow in an efficient and safe manner 

• Carry out regular tasks associated with food safety 

• Receive and record food donations 

• Assist with duties related to Christmas Hamper and Christmas Bureau programs as well as other program related projects throughout the year

Job Specific Knowledge/Skills:

• Excellent verbal and written communications skills 

• Experience in a warehouse environment would be an asset 

• Knowledge and experience in shipping and receiving is an asset 

• Knowledge of social work principles and/or food security issues would be an asset 

• Ability to work independently in a busy environment 

• Interest in food issues and knowledge of community resources 

• Experience in handling food product is an asset 

• Knowledge of food products and food safety issues is an asset 

• Ability to receive and follow instructions 

• Basic Computer and Microsoft office knowledge is an asset  

Education/Experience:

• Minimum high school education is required 

• Experience and training in operating a forklift is an asset 

Critical Skills:

• Commitment to understand and uphold the mission and values of House of Friendship is expected

• Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required

• Ability to work professionally as a team member with staff, participants and community members

• Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs

• Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery

• Must be dependable, professional, flexible, a team player, and have a positive attitude

• Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges

• Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping

Compensation:

At House of Friendship, we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive, succeed, and have a positive work experience.

House of Friendship compensation practices including our pay grid, have been developed using documented leading pay practices in the not-for-profit sector including Pathways to Decent Work (Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.

We value the work that you do with fair pay and benefits: 

• Time off includes vacation pay and 2 personal days per year 

• Employee & Family Assistance Program 

Rate of Pay:

At House of Friendship all compensation ranges are categorized under a series of “grades” and we base our payment structure on internal equity. When determining rate of pay, a candidate’s past related experience will be taken into consideration.

Grade: 4

Min: $23.43

Mid: $26.45

Max: $29.48

Working Conditions:

• 37.5 hours per week; generally daytime, weekday hours 

• Time off/vacation is not permitted during the Christmas season (During the Months of November and December) 

• This position involves some heavy lifting; must be physically able to lift and move boxes and bags up to 40 pounds

• Must be able to stand for several hours

• Travel throughout the region of Waterloo and surrounding townships 

• Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected

This role is being posted to fill a current vacancy.

House of Friendship is open and inviting to qualified candidates with lived experience.

House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive, work environment. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team, and therefore our community, can truly belong and thrive.

We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including, but not limited to Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of the 2SLGBTQIA+ community.

If you require accommodations to be able to participate fully at any stage in the recruitment process, including applying for this position, please let us know so that we can discuss accommodation options.  Accommodations will be provided upon request.

If you are as passionate as we are about serving the community, let’s talk.

To apply, please submit your resume and cover letter here:

https://house-of-friendship.hirehive.com/warehouse-worker-efhp-kitchener-on-q3tgNI

By end of day June 30, 2026.

Artificial Intelligence (AI) is not being used in the screening of applications.